OUR SERVICES
From initial concept to lifetime support. We provide a seamless, white-glove experience to ensure your facility operates at peak performance.
01
CONSULTATION, SPACE PLANNING & 2D/3D DESIGNS
Facility concept, equipment layout, brand selection, and design tailored to your facility goals and budget.
02
EXCLUSIVE PROCUREMENT & WAREHOUSING
Direct sourcing from our brand partners ensures authentic, warranted equipment at competitive pricing. By consolidating orders and shipping in full container loads we save you money on shipping. We can also assist you in managing timelines by storing equipment in our warehouse.
03
DELIVERY & INSTALLATION
White-glove delivery, professional assembly, and calibration across all Hong Kong and Macau locations with our experienced service team.
04
MAINTENANCE & TECHNICAL SUPPORT
Scheduled servicing, parts replacement, and on-call technical support to keep your facility operating at peak, supporting the manufacturer’s warranty.
05
PARTS INVENTORY
We keep spare parts in stock in Hong Kong which means we can meet your expected service levels with a 48 hour response time, a first time fix rate of over 95%, and a rapid customer resolution time.
06
EDUCATION & TRAINING
We provide education and training for all our installs to ensure your team fully benefits from the equipment installed. For major installs we bring in our education partners, RTS Global, who are world leaders in exercise mechanics.
07
EQUIPMENT REFURBISHMENT
Our technical team can support you on all your refurbishment needs.
08
FLOORING
Full spec support and installation.
09
TRADE IN
Equipment trade in and removal from your site.